Shipping Policy
We ship our products within 5 business days from the date the order is received using only re-used and recycled materials. The price of shipping will vary with the method you choose.

We guarantee complete satisfaction. If you are not entirely satisfied with your Cafézia™ Herbal Coffee experience, please contact us immediately either by e-mail
at customercare@cafeziaherbalcoffee.com or by calling (519) 562-1166.

Return or Refund Policy
If you need to return or exchange an item, please e-mail us at customercare@cafeziaherbalcoffee.com or by calling (519) 562-1166 for a Return Authorization Number. We will accept returns within 30 days of delivery. There is a 10% restocking fee on all returns.

Privacy Policy
Cafézia™ Herbal Coffee regards the privacy of our customer's personal information including but not limited to address, credit card information, names and the names of gift recipients to be strictly confidential. Staff at Cafézia™ Herbal Coffee are strictly forbidden to share, disclose, sell or otherwise divulge this information to any third party.